Roger Warnes Transport Ltd aims to provide its customers with bulk haulage, storage and associated services that meet their exact needs through adopting a professional and consistent approach to each individual requirement.
To enable the company to fulfil this objective it is committed to working in accordance with the requirements of the international quality standard ISO9001 which provides the basis for continually reviewing and improving the effectiveness of the company operation and its management systems.
The company gathers, and where appropriate responds to, customer feedback in order to evidence the effectiveness of this policy and its supporting systems, as well as to provide the basis for further improvements to the company and its services wherever it is possible to do so.
The Directors ensure that this policy is understood and adopted throughout the company.
The management system and this policy are reviewed periodically to ensure they remain effective and relevant to the goals of the company.